OUR EXCLUSIVE 14 STEP CLEANING PROCESS

 

1. Inspection of Rugs

Thoroughly inspect your rugs again to see if there are any problems we might have overlooked.

2. Remove excess sand with rug beater

Lay rugs face down and beat our excess sand

3. Neutralize the Colors

This prevents all colors from bleeding and locks in the dyes.

4. Pre-Treat & Scrub Fringes

Pre-Treat the fringes with a cleaning solution which remains on the fringe for five (5) minutes. This returns them to their original colors. (i.e. White, Beige, Tea Dye, Off-White).

5. Pre-Treat Spots on Rugs

Pre-Treat the rugs with spotters and spot clean.

6. Rinse

Rinse the Rugs to remove all dirt in the rug and then soaked in cold water to revitalize the natural sheen of the fibers.

 

7. Clean the Back & Front of the Rugs

8. Deodorize Rugs

Deodorize the rugs front and back in a contamination bath, if needed.

9. Rinse

Rinse the front and back to get rid of all soap so there is no residue, which would cause the rug to get dirty faster.

10. Send Rugs through Wringer

To rinse out any remaining soap and water and then add our special conditioner.

11. Lay Rug Outside Flat to Dry

Lay it outside to dry flat for four (4) hours where the sun revitalizes the bright rich colors without harming the natural dyes. This is the way the rugs are treated when they are made in Iran, Persia, India and Turkey.

12. Flip Rug Over

13. Groom Rug to Perfection

Set the pile to the original direction.

14. Bring to Drying Room

Hang it to dry for 24 hours before we remove it from the drying room and re-inspect it to assure quality and re-spot if needed. Wrap in brown paper for delivery.

Jeff from Federated Dept. Stores

I am in the retail trade of selling rugs to an exclusive type of clientele. I will say that Benson Rugs has delivered above its contract with our company. Keith, owner of Benson Rugs is on every job for our clients & gives them the ultimate white glove treatment. He has always proven to me and my clients that they come first. I will continue to use him and Benson Rugs for all my rug care needs.

Robin A.

I have 3 dogs and I will have to say that every time you bring my rugs back they look like new and never walked on. They are bright and vibrant and most of all they do not smell. Benson Rugs is a family owned company where you always get the same people to come to my home. Keith and his crew are amazing and I will always continue to use Benson Rugs for all my rugs needs.

Anita and Bo S.

We just wanted to let you how pleased we are with your Rug Cleaning Service! As you may recall our Persian and Chinese rugs were badly soaked and stained after the flooding in our home in January 2013. You and your team have done a perfect job of cleaning and restoring them! Our Chinese rug is now back under our dining room table, and it looks like new!

Greta D.

I had two large oriental rugs that were mostly navy that you couldn't see were dirty but you knew had to be filthy. They pick them up hand washed them and returned them 10 days later and they look and feel amazing!!! They feel like different rugs under my feet. Couldn't be happier and worth every penny! The actual owners picked up the rugs and of course, they were a pleasure to have in my home. Really great experience! Thank you!!

Marcia H.

George and Jack delivered our rug in a timely fashion and I graciously said, “It’s just as I wished.” It’s lovely! Thank you for your good service and restoring the rugs brilliance.

• CLEANING • REPAIRS • REWEAVING • RECLAMATION • RESTORATION • ODOR CONTROL • FIRE & WATER DAMAGE •